Refund policy
If the edit fails, we’ll make it right.
SKEW sells a personalized digital service. This policy applies once paid checkout is enabled; the current limited preview may be complimentary.
Last updated September 4, 2026
Technical failures
If you are charged but SKEW cannot deliver your purchased edit because of a technical failure, contact us within seven days. We will first try to complete or replace the generation and, when that is not reasonably possible, issue a refund to the original payment method.
Duplicate or incorrect charges
Contact us promptly if you believe you were charged more than once or charged the wrong amount. Confirmed duplicate or incorrect charges will be corrected.
Completed personalized edits
Because generation begins using your submitted photographs and preferences, completed personalized edits are generally non-refundable merely because of subjective taste. Please still contact us within seven days if the delivered result is materially incomplete or unusable so we can review it fairly.
Subscriptions
You may cancel a subscription to prevent future renewal charges. Cancellation does not ordinarily refund a period that has already begun, except where required by law or where SKEW confirms a billing error.
Requesting help
Email hello@skew.style with the email used at checkout, approximate charge date, and a description of the issue. Do not email complete card or bank details. Nothing in this policy limits consumer rights that apply under local law.